Help, FAQ, and how to reach me. SignalDrop is a one-person indie app — I read every message.
The fastest way to reach me. I respond within 1-2 business days, usually faster.
[email protected]Please include: your macOS version (Apple menu → About This Mac), SignalDrop version (menu bar → About SignalDrop), and a brief description of what you're seeing. Screenshots help.
macOS requires Location permission for any app to read WiFi network names (SSID). Apple changed this in macOS 14 (Sonoma). SignalDrop uses your network name solely to display it in the menu bar and notifications — your geographic location is never determined, stored, or transmitted. SignalDrop makes zero outbound network requests of its own.
If you skip granting Location during onboarding, you can grant it later from System Settings → Privacy & Security → Location Services → SignalDrop. The app's menu will then show your network name; until then it shows "WiFi on — network name hidden."
If you're on SignalDrop 1.0.1 or earlier, this is a known bug fixed in 1.0.2. Update via the Mac App Store. 1.0.2 adds a periodic self-heal that refreshes the menu every 30 seconds plus reconnects to CoreWLAN's event stream on system wake.
No — closing the welcome window drops the app back to its menubar-only mode. The icon should still be in your menu bar (look for the radiowaves symbol near the system clock). If the menu bar is crowded, macOS may have auto-hidden it. Try widening your screen or rearranging menu bar items via Cmd-drag.
From the SignalDrop menu, toggle off either Sound Alerts or Signal Warnings (the latter mutes the −75 dBm weak-signal notification while still tracking disconnects). The signal-warning threshold uses hysteresis to avoid flapping; you should not get more than one weak-signal notification per real signal degradation event.
Click Copy Receipt for Support in the SignalDrop menu (or press ⇧⌘C). This copies a paste-ready summary to your clipboard with timestamps, durations, and connection-quality grade. Paste it into your ISP's chat or support form. For a full event timeline including signal-strength changes, use Generate ISP Report (⌘R) to save a detailed PDF-style report.
Menu → Export Log (CSV) (⌘E). You'll get an event-by-event spreadsheet you can open in Numbers or Excel, including SSID, BSSID, RSSI, timestamp, event type, and downtime duration where applicable.
The Mac App Store version cannot — Apple's sandbox blocks programmatic disassociation from WiFi networks. The auto-leave feature requires the unsandboxed direct-distribution build. If this matters to you, get in touch and I'll point you at the DMG.
Yes. 1.0.2 ships a universal binary supporting both Apple Silicon (M-series) and Intel Macs. Minimum macOS is 13 Ventura.
Planned next versions:
Existing buyers get all 1.x updates free. The Mac App Store grandfathers older buyers as prices increase.
Mac App Store purchases are refunded by Apple, not by me. Use reportaproblem.apple.com to request a refund through Apple. If something's wrong with the app, I'd appreciate hearing about it before you refund — most issues are fixable in a quick reply.
Settings are stored in your Mac's standard preferences. If they're not persisting, it usually indicates a corrupted preferences file. You can reset by quitting SignalDrop and running this in Terminal:
defaults delete com.meria.signaldropThen relaunch. You'll see the welcome window again as if it's a first install.
macOS's built-in WiFi menu shows a 4-bar approximation. SignalDrop shows the actual dBm value from CoreWLAN — the same reading macOS uses internally to compute its 4-bar approximation. The numerical reading is more precise. Anywhere from −30 to −50 dBm is excellent; −50 to −65 is good; −65 to −75 is fair; below −75 is weak.
Email [email protected] with:
I read every email personally.